What is Safindit?

Safindit is an online local city guide that helps you interact directly with your favourite suppliers and businesses to give you all the information you could possibly need! SAFindit is a fun and easy way to find information and the perfect way to make your business or organisation known to your local community and the whole of South Africa!

Is Safindit free?

Yes! You can use the site for free or you can upgrade to a paying site and take advantage of lots of hot promotional features!

Why use Safindit?

Why not just look up a business or supplier in the phonebook or google them?

SAFindit stands out from a traditional online directory:

By giving you relevant and up to date info all in one place

By giving you the chance to comment and interact with the supplier or organisation directly

And, by giving you far more info than your average phonebook listing in terms of rich content that allows you to truly discover your local area through events, stories, interaction and more!

Who uses Safindit?

As Safindit grows and comes to life through its users, everyone will enjoy the benefits!

Businesses who want to have a strong and interactive web presence

Small businesses and organisations who can’t afford expensive advertising

South African consumers, like you, who want to get the most out of their everyday services like hairdressers and restaurants, as well as those who have bigger tasks to do, like planning a wedding or buying a car. Even organisations like social and sports clubs can create their own listing so that everyone knows where to find them and what they are all about!

Can anyone add a listing to Safindit?

Yes. Anyone who has registered as a user on the site can create as many listings as they like as well as add to other listings with information, videos, pictures and comments. You don’t need to be affiliated with a business in order to create a listing for them. If you think someone should have a listing, then you can set one up for them! But, we will verify this information to be sure it’s correct and incomplete listings will not be published.

What can I do on Safindit?

Safindit is meant for just about any sort of local service provider. As a business owner or head of an organisation , you can set up your own profile for free and decide exactly what you want to say to your clients about your business. You can upload pictures in your gallery and display specials and upcoming sales on your page and clients and consumers can then make comments or reviews on your page or contact you directly through your page.

Who can see my business listing?

Members of the Safindit website as well as anyone who searches for your business online.

Is Safindit in my hometown?

We want Safindit to be your first stop when looking for the most accurate and comprehensive information on your local area -from deals and specials at your local service providers to small and large events in your neighbourhood. That’s why we’re Locl, ekse!

How do I create a listing for my business or organisation?

It’s as easy as clicking a few buttons! Go the ‘Create Listing’ button and follow the prompts, adding information about your business/ organisation as well as photos, videos and links. Try to be as comprehensive as you can by making your listing a rich and exciting place for people to visit and interact with you.

What kind of photos should I attach to business listings?

Photos should be broadly representative of the business/ organisation. Think about how best to capture the general public’s first impression of the business.

Can I link my business profile to other networks such as Facebook, Twitter, Youtube and Linkdin?

Yes, you can! And we will be constantly working on keeping up to date with new developments in social media and new ways to make your listing as interactive and user-friendly as possible!

How do I upload videos to my profile?

What kind of information should I include in my listing?

This is your chance to showcase your business in all its glory. The more comprehensive your listing the more people will want to interact with it.

We can suggest some things you might want to include:

The history of the business and its creators

Profiles on the staff members (particularly if they interact regularly with customers)

A description of what it is your business does/ sells

Any accolades your business has received

Press clippings or links to reviews on other sites

Any videos/ tutorials to do with your business

A comprehensive photo gallery showing you business/products

How does the Google Maps function work?  

Simply add in the GPS coordinates and exact address of your business and we’ll do the rest!

A listing for my business exists on Safindit but I never created it?

We have taken the liberty of creating listings for various businesses in order to build and grow the website. Some of these were existing users on the previous Safindit site and we have created listings for them as a courtesy gesture. However, if any of the information contained in the listing is incorrect or you wish to add to the content or rework the listing, you are free to do so!

All changes will be subject to verification by our staff but you are welcome to contact us about your business listing and talk about what changes you would like to make. You can also discuss options for a paid listing where you will have more control over your listing and have access to additional functionality.

A listing for my business exists on Safindit, can I take control of the listing and its content?

Yes you can! All you need to do is give us a call and let us know who you are and you can negotiate a paid site whereby your information can become locked and no one can make amendments to the information, except you. As a paid user you will also have access to other exciting functionality and new developments as we grow.

How do I delete my business listing on Safindit?

Safindit Members

What happens when I sign up to become a member of Safindit?

When you set up a profile with Safindit, you are able to interact with the businesses and organisations listed on the site. You can write reviews, post links or contact suppliers directly using their listing.

How do I change my basic account information?

To edit your profile or to change your account preferences, log in and click on the “Account Settings” link that appears at the top of any page. You will be able to edit your account preferences here.

How do I change my email address?

Your email addresses and password are found under “Account Settings” which appears in the upper right section of any page. Click that link and you will be taken to your Account Settings page, where you may edit any of your current settings.

Can I register with multiple accounts?

We prefer users to keep just the one account so we can keep track of information, so we delete multiple accounts when we see them.

Business Reviews and member interaction

Does Safindit have a review filter?

Some reviewers are more credible than others. We remove some of the guesswork by filtering out reviews that are written by less established users. We do this in order to provide more trustworthy and useful content to our users and to help protect against fake reviews from malicious competitors and disgruntled former employees.

What makes for a great review?

The best reviews are personal and experiential, and tend to offer helpful suggestions, perhaps even an insider tip or two. The most useful reviews sometimes make mention of unique qualities that make the business special or the type of person who might also like this business.

What should I review?

Any local business, service or place with a physical presence is fair game for being reviewed on Safindit. Think: restaurants, shops, bars, salons, spas, dentists, mechanics, parks, museums, etc.

Can I review a business I’m connected to?

You should not review your own business or a business at which you have been or are currently employed.

What if I had a bad experience? Can I say something negative?

Sure. We want to hear about your good experiences and your bad ones. Be sure to include all the relevant facts and details. But whether it’s a positive review or a negative one, please keep in mind that your opinions are generally protected but posting false information can have legal ramifications.

Does Safindit ever remove reviews?

Rarely. But in some cases a member of the team will remove a review (and will typically email the writer to let them know) if it doesn’t follow these guidelines:

•             Conflicts of interest. Your reviews should be unbiased and objective. If there’s any hint of a conflict, please don’t post the review. For example, owners shouldn’t sing the praises of their own businesses or bash their competitors, and users shouldn’t comment on their current or former employers.

•             Second-hand experiences and hearsay. For example, you can’t give a deli a bad review because your co-worker complained about his chicken salad. Your reviews must be about your personal experiences, not someone else’s.

•             Personal attacks. We can handle strong language, but there’s no need for lewdness, hate speech and other displays of bigotry. Your friends probably know when you’re being funny, but the millions of people who read reviews on Safindit may not.

•             Relevance. Reviews aren’t the place for rants about a business’s employment practices, political ideologies, or other matters that don’t address the core of the normal customer experience.

•             Plagiarism. Use your own words to tell us about your experience with a local business, but don’t lift something from another website.

•             Blank reviews. A review without text is like a fish without water. Don’t be shy, use that smart noggin and write!

Privacy

What does Safindit do with my personal information?

We take privacy very seriously and we hate spam even more than you do. Please take the time to review our privacy policy so you can see exactly what we do with your personal information.

If you receive spammy messages from another Safindit member, or if you receive a message that is harassing, abusive, or contains a violation of our Terms of Service, please report it here.

How do I cancel my Safindit membership?

To cancel your Safindit membership, please click here.

If you don’t mind telling us, we’d love to hear why you want to leave. While Safindit continues to evolve your feedback makes a big difference. If there’s something you found unsatisfying about Safindit, tell us about it and we’ll do our best to try to do better.