General Guidelines

Safindit allows users to contribute different kinds of content, including reviews, photos, events, private messages, and more. The guidelines below will help you to see what kind of content that we will accept and what’s just not cricket.

Inappropriate content

Colorful language and imagery is OK to a point, but threats, harassment, lewdness, hate speech, and other displays of bigotry will not be accepted.

Try to make sure your contributions are relevant and appropriate to the forum. For example, reviews aren’t the place for random rants about a business’s employment practices, political ideologies, or other matters that don’t address the core of the consumer experience. Some things are better addressed in other forums.

Privacy

People’s private information is off limits. While some businesses may be identified by the people behind them (e.g., real estate agents, doctors, etc.), you should generally avoid posting other people’s full names, personal phone numbers and email addresses — and avoid uploading close-ups of other people without their permission.

Intellectual property

Don’t swipe content from other sites or users. Write your own reviews and take your own photos, please.

Review Guidelines

We want to hear all about your experiences with certain products and services. We think the best reviews are passionate and personal and offer a helpful tip or two for other consumers. Personal experience: We want to hear about your firsthand consumer experience, not what you heard from your co-worker or significant other. Try to tell your own story without resorting to broad generalizations and conclusory allegations. Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don’t exaggerate or misrepresent your experience. We don’t take sides when it comes to factual disputes, so we expect you to stand behind your review. Conflicts of interest: Your reviews should be unbiased and objective. For example, businesses and their employees shouldn’t write reviews about themselves or their competitors. Review updates: Review updates should reflect a new experience or interaction with the business. Don’t tell the same old story you’ve already told.

Conflicts

Private messaging is often the best way to resolve a dispute with an unhappy customer, but business owners can also address issues publicly by posting a public comment. Don’t use public comments to launch personal attacks, advertise, or offer an incentive to change a review.

Videos:

Videos are a great way for businesses to promote themselves. Be as creative as you can, but please keep it clean. We’re not big fans of imagery showing violence, drug use, nudity, near nudity, or suggestive acts. Also, please don’t use your video to disparage other businesses, users or Safindit; request or solicit reviews from users; or respond to user reviews.